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Explore this page to browse our Frequently Asked Questions (FAQs), holiday closures schedule, commonly needed forms, and more. Click an option below to jump to that specific section.
Member Services
Search Frequently Asked Questions (FAQs)
For the fastest help, we encourage you to browse through the answers and links to the most popular questions we receive.
Can’t Find an Answer to Your Question?
You can click the “Ask your question” button after doing your search to send our Member Resource Center an email, and we will get back to you within one business day.
Important: We don’t share personal and private information over traditional email. If you have a question/comment containing sensitive information, please send us a secure message from your Digital Banking account, call us, or visit a GNCU branch (walk-ins and appointments are welcome).
Share Your Feedback
Your feedback is important to us. Let us know how we are doing through an online survey or review on Google or Facebook so that we can continually improve to help you and other members Live Greater.
Holiday Closures Schedule
Greater Nevada Credit Union will be closed in observance of select holidays throughout the year. As always, you can access your account and loan information through Greater Nevada Digital Banking.
Travel Notifications
Before you depart on your next adventure, let us know where you will be headed so we can put a travel alert on your GNCU Visa debit card in order to prevent any possible security issues and to help prevent any fraudulent activity.
You can also use the “Travel Notices” feature in the GNCU Cards app to make sure debit card purchases are accepted at your destination when traveling.
Forms
Click on any of the links below to download some of our most requested forms. Complete them at your convenience and simply drop them off at your nearest Greater Nevada branch. Or fax them to our Member Resource Center at (775) 884-7050.