Report Lost or Stolen Card

Report a lost or stolen GNCU debit card or credit card immediately by calling the appropriate number listed below.

Woman holding an example credit card

Personal Members

Report a lost or stolen GNCU debit card or credit card by calling (866) 446-6805.

Business Members

Report a lost or stolen GNCU business debit card or credit card by calling (877) 203-5813.

All Members

If your debit card is suspended, your transactions are denied, or you have been contacted by Card Member Security, call our Member Resource Center at (775) 882-2060 or (800) 421-6674.

If your GNCU Visa debit is lost or stolen, you can also utilize the GNCU Cards app to turn your card off and lock it. The GNCU Cards app is free for Apple and Android devices, and is available for both personal and business debit cards.