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Request for Assistance with Your Mortgage Payments
Has there been a hardship affecting your ability to pay your Greater Nevada Mortgage Services payment?
Greater Nevada Mortgage Services may be able to help in the event of:
- Reduction in income
- Involuntary unemployment
- Illness or injury
- Divorce
- Some other unexpected life events
We understand there are events and circumstances that may cause people to fall behind on their mortgage payments. In such
cases, a variety of assistance programs may be available, depending upon the circumstances.
To request assistance from Greater Nevada Mortgage Services, please complete and return the Request for Assistance Package as outlined below:
- Copies of your most recent pay stub(s)
- Copies of any other income source(s)
- Copies of your most recent bank statements including all pages
- Your previous year tax return(s) or two years if self-employed
To download a PDF of the Request for Assistance Package, click here. Once
you have filled out the form, be sure to save it to your hard drive.
Submit by Mail: You may print your application and submit by mail, along with requested documentation, to:
Greater Nevada Mortgage Services
PO Box 4128
Carson City, NV 89702
ATTN: Mortgage Loan Servicing
Submit by Fax:
Greater Nevada Mortgage Services
Fax # (775) 884-7040
ATTN: Mortgage Loan Servicing
Submit by Email: Scan your attached documentation, add them to your PDF application, save the whole document to your hard drive,
and click the "Submit by Email" button on the application or add the document as an attachment to an email:
Email to loanadmin@gnms.com
Please note that the receipt of your request for assistance does not constitute an agreement between you and Greater Nevada Mortgage Services.
Regular scheduled payments are expected and regular servicing of your account will continue until such time as we have entered into a separate written
agreement to address the past due amount of your account. Our ability to respond promptly is dependent on receipt of complete information as requested.
Your request will be reviewed and your eligibility for assistance will be determined based on the information you provide and
the guidelines established by the investor who owns your loan.
For further information or to be considered for Assistance, please contact us at (775)886-1931.
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