How Can We Help You?
We'll Help You Get Back on Your Financial Feet

Are you experiencing a financial hardship that is affecting your ability to make your monthly loan payments?

• Are you unemployed or have your hours been significantly reduced due to the economic downturn?
• Has an injury or illness affected your ability to work?
• Has a divorce or other family hardship impacted your ability to make payments?

Greater Nevada may be able to help through the many plans available under our Member Assistance Program* including:

• Credit Counseling - All members have access to the free services of a Greater Nevada certified credit counselor. Our counselor can meet with you privately at one of our branch locations and can assist you with a variety of topics including:
  
  • Loan Repayment Plans - including extensions and payment reductions
  • Debt Consolidation Plans
  • Budget Planning
  • Credit Bureau Disputes and More
  Additionally, HUD is now making credit counseling available to help homeowner's stay in their homes. For more information on HUD counseling, click here.



• Payment Deferment - If you are experiencing a temporary financial hardship we may be able to temporarily defer one of your payments. A financial hardship generally results from:
  
  • Catastrophic illness
  • Sudden change in employment or income
  • Death in the family
  • An unexpected or extreme financial expense



• Consumer Loan Modifications - If you are experiencing a hardship we may also be able to help you qualify for a Short Term or Long Term Consumer Loan Modification with the ultimate objective of lowering your payments.



• Request Assistance with Your Mortgage - If a financial hardship has affected your ability to make your Greater Nevada Mortgage Services payment, click here to find out how we may be able to help.

Contact us:

To have someone contact you regarding assistance with your loan, Click Here.

To be considered for Credit Counseling, Payment Deferments, Short Term or Long Term Consumer Loan Modifications, please contact our Loss Mitigation department at (775) 334-8633 or toll free at (800) 421-6674, extension 8633 Monday through Friday 8 a.m. - 6 p.m. (PST)

*All Member Assistance Program options described above are subject to qualification based on GNCU guidelines. Receipt of your request for assistance does not constitute an agreement between you and GNCU; all terms of your loan agreement remain in force until you receive approval under any of the Member Assistance Program plans.